Social media thrives on real_time engagement, but every year the window for response becomes smaller & smaller.
A Social Feed
Social media thrives on real-time engagement, but each year the window for response becomes smaller and smaller. According to Search Engine Watch, 70% of Twitter users want a reply from brands they reach out to, and 53% want a response in less than an hour. That number jumps to 72% when they’re issuing a complaint.